The privacy and security of your personal information is a top priority at seus138. This document explains how we collect, use, store, and protect your data using the latest encryption technology and strict security policies.
All personal data and financial transactions are encrypted using 256-bit SSL technology — the same standard used by global banking institutions — for maximum security.
Seus138 does not share, sell, or rent your personal information to any third party for marketing or commercial purposes without your consent.
Your information is stored on secure servers with restricted access and a 24/7 monitoring system to detect any unauthorised access attempts.
The seus138 KYC process is designed to protect your identity while meeting regulatory requirements. Your verification documents are handled in strict confidence and are not disclosed to any third party.
The seus138 mobile app uses two-factor authentication and protected login sessions to ensure only you can access your account.
You have the right to access, correct, or request deletion of your personal data at any time. seus138 respects every request relating to your privacy rights.
Seus138 collects personal information necessary to provide a secure, fair, and industry-compliant platform service. The information we collect falls into two main categories — information you provide directly, and information collected automatically as you use the platform.
Every piece of information seus138 collects has a clear and lawful purpose. We do not collect data beyond what is necessary for platform operations and legal compliance.
| Data Type | Purpose of Use |
|---|---|
| Registration information | Account creation and management, identity verification, platform communications |
| Financial information | Processing deposits and withdrawals, transaction verification, fraud prevention |
| KYC Documents | Age and identity verification, regulatory compliance, anti-money laundering |
| Technical data | Account security, suspicious activity detection, platform optimisation |
| Activity data | Responsible gaming support, user experience improvement, internal analytics |
Seus138 also uses collected data to comply with legal and regulatory obligations, resolve disputes, and enforce the platform's Terms and Conditions. In certain cases, we may use data to deliver relevant promotional information to you — however, you may opt out of such communications at any time.
Your personal data is stored in a secure server environment with strict access controls. seus138 uses cloud infrastructure that complies with international security standards, with continuous 24/7 monitoring.
Our data retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard security procedures.
Seus138 does not sell, rent, or disclose your personal information to third parties for commercial or marketing purposes. However, there are limited situations where we need to share certain information with the following parties:
To process deposits and withdrawals, seus138 shares the necessary transaction information with payment service providers such as FPX processors, DuitNow, and e-wallet providers. This sharing is limited strictly to the information required to complete each transaction.
Third-party game providers such as Pragmatic Play, Evolution Gaming, and Playtech receive the session information needed to operate games correctly. Full personal details are not shared — only the required session identifiers.
Seus138 may be required to disclose personal information to law enforcement authorities or regulatory bodies when mandated by law or a valid court order. In such situations, we will notify you if permitted by law.
Seus138 continuously invests in security technologies and procedures to ensure your personal data remains protected at the highest level. The security measures we implement include:
While seus138 takes all reasonable steps to protect your data, no online system can guarantee 100% absolute security. We encourage you to take your own protective measures, such as using a strong password and never sharing your login credentials with anyone.
As a seus138 member, you have certain rights regarding your personal data. seus138 respects and facilitates the exercise of these rights:
To exercise any of the above rights, contact the seus138 support team via live chat on the platform. We will process your request within 30 business days. Identity verification may be required before your request is processed to ensure the security of your data.
Seus138 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.
You can control or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the seus138 platform on your device.
If you have any questions, concerns, or requests regarding the seus138 Privacy Policy or how we handle your personal data, do not hesitate to contact us.
The seus138 data protection team can be reached via live chat on the platform, available 24 hours a day, 7 days a week. For more detailed written enquiries, you may send them by email at the address below:
Seus138 reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technologies used. Any significant changes will be communicated to you via in-platform notifications or email. The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed.
Seus138 never sells members' personal data. Your privacy is our priority.
Contact us 24/7 via live chat on the platform for any privacy-related inquiries.
Seus138 guarantees the privacy and security of your personal information. Register an account today and enjoy a safe, fair, and enjoyable gaming experience alongside thousands of Malaysian members.
For users aged 18 and above only. Play responsibly.