Terms and Conditions seus138 — Complete Platform Usage Guide

01Acceptance of Terms

By accessing, registering for or using any part of the seus138 platform, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions and all related policies displayed on this website.

If you disagree with any part of these terms, you are not permitted to use seus138 services. seus138 reserves the right to update or amend these terms at any time. Changes take effect immediately upon being published on the website. It is your responsibility to review this page periodically.

These terms constitute a legally binding agreement between you as the user and seus138. In the event of any conflict between the Bahasa Melayu version and any other language version, the Bahasa Melayu version shall serve as the primary reference for Malaysian users.

02Account Eligibility

To register and use the seus138 platform, you must meet the following requirements:

• Be at least 18 years old on the date of registration.
• Registering in a personal capacity and not as a representative, agent or third party of any other individual or entity.
• Not a resident or citizen of any country where such services are prohibited.
• Not previously suspended or banned from the seus138 platform.
• Providing accurate, truthful and up-to-date information during registration.

Identity Verification (KYC)

Seus138 conducts a Know Your Customer (KYC) process as part of our commitment to security and compliance. Identity verification is required before your first withdrawal and may be requested at any time by the seus138 team.

Documents accepted for KYC verification include a MyKad national identity card, a valid Malaysian passport and other relevant supporting documents. The verification process is typically completed within 24 business hours.

03Deposits and Withdrawals

Deposit Policy

Seus138 accepts deposits via a range of secure and trusted payment methods, including DuitNow, FPX, online bank transfer, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed instantly or within a short timeframe depending on the chosen payment method.

• The minimum deposit amount depends on the payment method used.
• Seus138 does not charge additional fees for deposits, though payment providers may apply their own charges.
• All deposits must be made by the registered account holder — deposits from third parties are not accepted.
• Seus138 reserves the right to decline or hold suspicious deposits pending investigation.

Withdrawal Policy

Withdrawals at seus138 are processed quickly via the same payment method used for deposit. Withdrawals via bank transfer and DuitNow are typically completed within minutes to a few hours.

• KYC verification must be completed before your first withdrawal is processed.
• Withdrawals must be made to a bank account or e-wallet registered in the name of the seus138 account holder.
• Seus138 reserves the right to request additional verification for withdrawals that exceed certain limits.
• Withdrawals involving bonus funds are subject to the wagering conditions specified in the relevant promotion.

04Bonuses and Promotions

Seus138 offers a variety of bonuses and promotions to members from time to time. Each promotion has its own terms and conditions that must be followed. The following are general conditions applicable to all seus138 bonuses:

• Each bonus is subject to the wagering (rollover) requirements specified in the relevant promotion terms.
• Bonuses may only be claimed by members who meet the stated eligibility criteria.
• Each promotion has a limited validity period — expired bonuses cannot be reactivated.
• Seus138 reserves the right to cancel bonuses if there is evidence of abuse or fraud.
• Bonuses cannot be transferred to another account or converted directly into cash.
• Withdrawals cannot be made until bonus wagering requirements have been fully met.

Bonus Abuse Policy

Seus138 takes bonus abuse seriously. Any attempt to exploit the bonus system through split wagering, multiple accounts, player collusion, or any other unauthorized method is strictly prohibited and may result in account closure and full forfeiture of funds.

05Game Rules

All games available in the seus138 lobby are operated according to their respective rules as set by the game providers. Game results are final and cannot be disputed unless there is clear evidence of a technical failure.

• Seus138 uses a certified Random Number Generator (RNG) to ensure the fairness of all games.
• Any technical disruption occurring during gameplay will be resolved in accordance with the game provider's policy.
• Seus138 reserves the right to void or cancel bets placed during a technical disruption.
• Players are responsible for ensuring their internet connection is stable while playing.
• The use of automated software, bots, or any tools that assist gameplay in an unauthorized manner is strictly prohibited.

Live Games

For live games, decisions made by the dealer are final. In the event of a technical issue during a live game session, seus138 will refer to the video recording of that session for a fair resolution.

06User Conduct

Seus138 members are required to conduct themselves politely and responsibly while using the platform. The following are strictly prohibited:

• Using profane, threatening or abusive language towards other players or seus138 staff.
• Sharing or using another person's account.
• Attempting to hack, disrupt, or damage seus138 systems.
• Spreading false or misleading information about seus138.
• Colluding with other players to gain an unfair advantage in games.
• Using a VPN or proxy to bypass geo-restrictions.

Seus138 reserves the right to take immediate action, including account suspension or closure without prior notice, should any of the above conditions be violated.

07Account Security

You are fully responsible for maintaining the confidentiality of your seus138 account login details, including your username and password. seus138 recommends that you:

• Using a strong and unique password for your seus138 account.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Report to the seus138 support team immediately if you suspect any suspicious activity on your account.

Seus138 shall not be liable for any losses arising from unauthorized use of your account should you fail to keep your login credentials confidential.

08Account Suspension and Closure

Seus138 reserves the right to suspend or close any member's account for the following reasons:

• Violation of any condition in these Terms and Conditions.
• Fraud, money laundering, or any other illegal activity.
• Ownership or use of multiple accounts.
• Abuse of bonuses or the promotions system.
• KYC verification requests not fulfilled within the specified timeframe.
• Upon request by the relevant authorities or regulatory bodies.

If your account is suspended due to a violation on your part, seus138 reserves the right to hold the funds in your account until the investigation is complete. If found guilty, those funds may be fully forfeited.

Members may also choose to close their own account at any time by contacting the seus138 support team. All valid balances will be returned once the verification process is complete.

09Liability Limits

Seus138 shall not be liable for any direct, indirect, incidental, or consequential losses suffered by users as a result of using this platform, including but not limited to:

• Financial losses resulting from gaming activity.
• Service disruption or unavailability due to maintenance or unforeseen events.
• Technical failures beyond the control of seus138.
• Actions by third parties such as payment service providers or game providers.

Seus138 does not guarantee that the platform will operate free from interruption or technical errors at all times. However, we are committed to resolving any technical issues as quickly as possible.

10Terms Amendment

Seus138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being published on this website.

It is your responsibility to review this page periodically for the latest information. Continued use of the seus138 platform after any amendments have been made constitutes your acceptance of the revised terms.

If you have any questions about these Terms and Conditions, please contact the seus138 support team via live chat on the platform. We are available to assist you 24 hours a day, 7 days a week.